Simply look for the
logo to enjoy free shipping on selected items throughout the store. If the items in your order which qualify for 'Free Shipping' total $149 or more, your order ships FREE!
Shipping Rates as of July 1, 2012, Parcels shipped via Canada Post Expedited Parcel*
Local Edmonton & Area... FREE LOCAL PICK UP
Alberta & Western Canada...$0-$149 - $5.99
>$149 - FREE
Eastern Canada... $0-$149 - $8.99
>$149 - Free
USA... $0-$199.99 - $9.99
>$200 - FREE
When will you get your order?
We know you want your product as soon as possible, so all packages are sent out within 1-2 business days unless otherwise notified by email. Depending on where you are located, shipping can take anywhere from 2 -14 days. Shipments to the US can take up to 4-5weeks - DiaperSupply.ca is not responsible for additional taxes and duties incurred.
For local customers while we try to have your order to you within 2 days but please allow up to one week for delivery. If you need an order sooner please contact us and arrange for pick up.
Can I have my order shipped with a faster method?
We try our best to keep shipping costs as low as possible for our customers. We currently ship using Canada Post Expedited Parcel or Lettermail depending on the size of the package. If you would like to have your diapers shipped to you using faster methods, please email us and we would be happy to provide you with a shipping quote.
Local Edmonton Pick Up...
Our local customers can save on shipping by arranging local pick up from our home office which is located in Northeast Edmonton. You will receive notification 1-2 business days after you place your order with our exact address and to arrange a pick up time.
Orders over $149 receive free shipping.
-We understand that circumstances arise and that arrangements for pick up may need to be cancelled. We ask that you contact us as soon as possible by email or phone to make other arrangements.
- Orders with Cash Payment selected will be held for a maximum of 10 days unless other arrangements have been made. At the end of 10 days the order will be cancelled and placed back into inventory.
- Orders with Paypal or Credit Card Payment will be held for a maximum of 21 days unless other arrangements have been made. At the end of 21 days the order will be cancelled and payment refunded minus a 5% restocking fee.
Please email us in advance to placing an order if you have any concerns regarding our pick up policies.
*Small items that qualify for free shipping may be shipped Canada Post Lettermail and may take up to 3 weeks for delivery*